My Personal Complaint: Don't Do Business With Dunn-Rite Plumbing Heating & Air
This company sucks at customer satisfaction. Never do business with them.
Dunn-Rite Plumbing Heating & Air Residential & Commercial Services 714-534-2800 10509 Stanford Ave. Garden Grove CA 92840
Here is the email I sent to them.
Dunn-Rite,
Before I file my complaint with the Better Business Bureau, I thought I'd extend the courtesy of emailing to get my issues resolved. Contacting you by phone seems to be useless such that I always get the answering machine and my calls are never returned. Isn't 714-534-2800 the correct number? It still seems to be.
Anyway, I originally booked a visit via American Home Shield to repair my air conditioning, and regrettably they paired me with your company. The initial contact to make an appointment was quick unlike the rest of the process. The first appointment was March 1, 2007. I was told that the transformer was bad and since it was a special kind it had to be special ordered. I was told that I was to get a return visit the following week. I paid my co-payment and waited. I got no phone calls, nothing.
So after attempting numerous times to get a hold of you guys after that, I finally made contact and was rudely told that the part hadn't come in yet and that they'll call me when it arrives, something they could have told me beforehand before I got irate due to an unresponsive company. It seems excessive to have to wait for 2 months for a part. Finally, I get another call to schedule an appointment and one of your people came out May 8, 2007. I thought this would be the end of it, but no, he came with the wrong part and told me that it was nothing to worry about, it should be a "quick fix" and someone should call me within the next two days to reschedule. It's July 31st, and I'm still waiting.
So why am I so upset? I had to take unpaid time off of work to accommodate your work schedule, AND it's been 5 MONTHS since this was supposed to initially be taken care of. I've made numerous attempts calling your number while always being greeted with your answering machine rather than a live voice. I've left many messages which included my personal contact information, but never received a call back.
All I want is for you guys to come fix it already at a time that is convenient for me. I'm free this Friday.
P.S. If I get no satisfactory response from you, at least give me the part number of the transformer and a full refund. I'd greatly appreciate it. Otherwise, I will be filing a complaint to the BBB.
I thought all the Brokeback Mountain jokes were over with, but I was wrong. Someone made a Brokeback parody of my beloved Harry Potter... and it's pretty funny :)
Lately I've been coming across a lot of things that are cute that I've been wanting to share with others, so it got me thinking... maybe I should make a new site! I considered buying another domain, but I figured it would be easier for me to just reserve a free spot on blogspot. Since it's a blog dedicated to all things cute, I explicably named it "Kawaii, neh?". I'll be adding more to the site when I have time and when I figure out what to do with the layout and content.
Almost every year, I take a trip to the progressively popular San Diego Comic-Con. I started going more frequently these days because my brother-in-law happens to work for DC Comics. Since comic book movies are becoming much more popular, celebrities have been flocking to these events to promote their upcoming movies. This is perhaps the only reason I go to these things nowadays. Some celebrities that I was fortunate enough to see are some of the cast of Smallville (Allison Mack aka "Chloe", John Glover aka "Lionel Luther", Erica Durance aka "Lois Lane", and Clark's best friend Pete, but unfortunately no sexy Tom Welling), the Wayans brothers (Marlon and Shawn), the cast of "Van Helsing" (husband-material Hugh Jackman, the beautiful Kate Beckinsale, Will Kemp, Kevin J. O'Connor, etc.), Alfred Molina (Doc Ock from Spider-Man 2), and others. Those that I missed by a hair were my girl-crush Angelina Jolie (I LURVE HER!!!), former love Keanu Reeves, and Superman hottie Brandon Routh.
This year looks like it will be a very busy year due to the Con's growing popularity. It is expected to have over 100,000 attendees... PER DAY. I hate crowds, but I will be rubbing elbows with these people for one or two of the four days. Here are some of the highlighted events that they have scheduled on the program:
It looks like I'm going to miss Dane Cook on Thursday. Damnit. I haven't seen him live since before he became really famous. Fortunately, it looks like I may be able to see the Heroes cast. I've already seen George Takei, but I'm looking forward to seeing Milo Ventimiglia (Peter Petrelli). Woo hoo!
12:45-2:00 Heroes: Exclusive Volume II Clip and Q&A— Heroes chronicles the lives of ordinary people who discover they possess extraordinary abilities. Be the first to see an exclusive clip from Volume II and learn more about the DVD Heroes 360 and more. Participate in a Q&A session moderated by co-executive producer/comic book writer Jeph Loeb, with creator Tim Kring, comic book aR.G.), Noah Gray-Cabey (Micah Sanders), Greg Grunberg (Matt Parkman), Ali Larter (Niki Sanders), James Kyson Lee (Ando), Masi Oka (Hiro Nakamura), Hayden Panettiere (Claire Bennet), Adrian Pasdar (Nathan Petrelli), Zachary Quinto (Sylar), Sendhil Ramamurthy (Mohinder Suresh), Dania Ramirez (Maya), Milo Ventimiglia (Peter Petrelli), and more.
I saw this video last night on VH1's WebJunk and it cracked me up. I had to share it with the rest of you.
What. The. Hell. Is he serious? Teenage? Yes. Mutant? Maybe. Ninja? Not quite. Turtle? Seemingly. He looks like Michelangelo after he got lazy and stopped fighting crime yet continued to eat tons of pizza. And what's with the guy spraying water on him?
I don't understand the fascination of watching celebrity lives on television, but I am as guilty as the next when it comes to indulging in them. I watched an episode of Victoria Beckham: Coming to America and I found it much more entertaining than something lame like The Simple Life (although I like Nicole Richie, and love/hate Paris). Maybe it's because Victoria seems to be a genuine person. I like that she's family-oriented, classy, and not to mention her and her husband are a beautiful, scorching hot power couple. Just look at their photoshoot in the August issue of W magazine! Rrr!
Some of the things I found fascinating was that for someone who seems to ooze money and class, she gets uncomfortable talking about money. Also, it's interesting getting a foreign perspective on American culture. She, just like most of us, doesn't understand why some of these Hollywood socialites go out with no "knickers". I'm glad she's liking it here in LA. We're more than happy to have hottie bo-bottie Mr. Beckham join Galaxy. Hmm.. the Home Depot center is very close to where I live. That's major ;)
My well-known annoyance with the former mega-popstar Britney Spears usually keeps my site clean and Brit-free. But I came across a post on X17 that compelled me to just say something. I can't help it. It was basically a post about a possible new single from Brit. That, I don't care about. It was more the noise I was hearing when the paparazzi were taking her picture.
Is it me or was she sounding like a dying lamb? She's making weird noises and giving the paparazzi unflattering poses. Case in point:
Does she think it's funny? It certainly isn't cute! If she wants to make a comeback she needs to stop this madness. But maybe I should cut her some slack. She's just crazy.
For a while now I've had the original Nintendo DS, the bulkier silver handheld Nintendo console. For my birthday last year, my sister got me the SuperCard, but due to firmware issues I was unable to make it work and I didn't have the time or patience to figure it out. Luckily, I'm dating someone who's nerdier than I am and with some time he got my SuperCard working a couple months back. I've been addicted to my DS again since then especially since I could play all these new games. One night I said, "You need a DS too so that we could play each other! Or maybe I'll get a new DS Lite and you can have my old one :P" Next thing I knew, a pink coral DS Lite was ordered for me. It finally came in. Thank you, Sweetie!!! :D
Even before the DS came in, we bought another, umm... ROM reader ;). We bought one of the newer ones which is much easier to use and has less parts than the SuperCard, the R4 Revolution. Unfortunately, the DS Browser (which I think is so cool to have!) needs the SuperCard GBA cartridge for RAM support. It's ok. I'll just steal B's when he's not using it :P
Now maybe I could finally buy a cute decal for it!
Even before reading Gizmodo's review of the Apple iPhone I already decided that if I were to ever own an iPhone, the time is not now. I would much rather wait for the next generations of iPhones because let's face it, history has taught us that we should never buy a first gen iPod! I've also been doing some more research on the Helio Ocean, and if it wasn't for the poor reviews on customer support I would have my mind made up as to which phone I will have next. So it is of much interest to me that Helio took it upon itself to already make a comparison to the consumer favorite iPhone.
At first glance, it seems like a slam dunk. But I need to do a little more research before making any hasty decisions :)
Unfortunately, I've been a victim of identity theft in the past. It's a stressful and frustrating experience. So I'm always open to tips aimed at avoiding this. Here are some useful and simple ways that Frank Abagnale (aka Leonardo DiCaprio's real-life character in "Catch Me If You Can", haha) protects himself.
• Never uses debit card • Rarely writes checks • Pays for everything with credit card, so his money is never directly at risk • Subscribes to credit-report monitoring services • Shreds documents with a micro-cut shredder • Opts out of creditor's information sharing arrangements
Another PopPhoto Tip: How to Get Better Photos in Any Light
I hate using flash on my camera because it always results in washed out pictures, but unfortunately in low light conditions it is a necessary evil. So when girlrobot posted a link a while back about Kodak's new camera sensor development that may eliminate the need for flash I was pretty excited. It'll still be a while before we see any of this, so lucky for us there are some simple guidelines to follow no matter what the light conditions, via PopPhoto.
The Basics
1. Put away that flash. Instead, buy a sturdy tripod. Urban photographers will want something easily portable; landscape shooters, something that resists potentially damaging effects of sand, saltwater, and muck. Make sure its legs are long enough to reach eye level. Next, invest in a remote shutter release to avoid jostling the camera.
2. Shoot manual. Handy in daylight, your lightmeter is often useless at night. Instead, carry an Exposure Value (EV) table in your camera bag. Fred Parker's Ultimate Exposure computer is a quick guide to the EVs you'll encounter after dark -- and the corresponding apertures and shutter speeds to use. Bracket liberally.
3. Know white-balance presets. The Daylight preset is often good for candlelight; Tungsten can be best for mixed light. Presets not working? Set a custom white balance. 4. Lower your ISO. The grainy effect of digital noise can provide a gritty forensic feel that may work with some scenes. Often, though, noise drains a scene of nocturnal magic. Stick to ISO 800 (or lower) to control noise and improve color.
I made my first attempt at making frozen yogurt last night. I had seen a recipe from 101 Cookbooks a while back that rivals Pinkberry, and I have been dying to try it out. I didn't have an ice cream maker so I bought one mainly for this reason a couple of weeks ago, hehe.
I varied the recipe a little bit by using vanilla yogurt (no need for the extract) and less ingredients. And with much preparation I have to say that it turned out ok. I only say ok because everything was great except for the consistency, which was less thick due to my and B's impatience and eagerness to try it out, something that could easily be resolved with a little more time. I added some fruit topping to give it more of a kick.
So how is it compared to Pinkberry? Personally, I like it more. Pinkberry is more tangy, mine was more sweet and much more like Yoku Yoku's italian ice. Next time, I'll probably add a little less sugar and a little more tlc :) Who wants some of my frozen yogurt???
Lately I've been suffering from the hot summer nights and it's been difficult to get a good night's sleep! Sometimes I manage to wake up with less clothing on than when I first went to bed. If only I had air conditioning in my bed... but wait. I can!
Always like the Japanese to come up with the most innovative and sometimes useless gadgets. Any other time I would have thought this was a ridiculous concept, but lowering the climate while I sleep sounds appealing now.
But for $399? No thanks, Kuchofuku. I think I'll just bug the forever pending folks (it's been 4 MONTHS since the initial visit) to hurry up and fix my central air.
Almost every year, I take a trip to the progressively popular 
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